Suci Megawati, Muhammad Alfarizi, Muhammad Rezky Syamsul
Economic development faces global challenges including economic inequality, financial crises, and environmental damage. The SDGs 2016-2030 provide a framework for sustainable development. Indonesia, while experiencing rapid economic growth, grapples with significant environmental issues. The green government aims for ecological sustainability but faces uneven implementation at district and city levels. This study examines the impact of green service design, sustainability governance, and information analysis on public service performance and local SDGs. Utilizing quantitative surveys, the study explores how green government models affect public service performance and local SDG achievement, testing six variables and eight hypotheses with a Likert scale. Data collected from civil servants in Sidoarjo Regency was analyzed using PLS-SEM to assess complex variable relationships. Findings highlight the role of green service design in enhancing green government service excellence. Investing in environmentally friendly services improves government quality, efficiency, and transparency. Sustainability governance and information analysis facilitate data-driven decision-making and operational efficiency. Effective green government services boost public service performance and support local SDGs, such as energy efficiency and waste management. The study underscores the significance of sustainable policies, information management, and innovation in achieving local sustainable development goals. Copyright: ©2024 The authors. This article is published by IIETA and is licensed under the CC BY 4.0 license.
Department of Public Administration, Faculty of Social Science and Political Science, Universitas Negeri Surabaya, Surabaya, 60213, Indonesia; Department of Business Management, Faculty of Creative Design and Digital Business, Institut Teknologi Sepuluh Nopember, Surabaya, 60111, Indonesia; Department of Political Science, Faculty of Social and Political Sciences, Universitas Airlangga, Surabaya, 60132, Indonesia
